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Terms and Conditions

HomeTerms and Conditions

Welcome to Lévora (“we”, “our”, “us”). By accessing or using our website, placing an order, or interacting with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

Lévora is an online gifting brand operating in Sri Lanka. These Terms apply to all users of the website, including browsers, customers, and contributors of content.

We reserve the right to update, modify, or replace any part of these Terms at any time. Continued use of the website constitutes acceptance of those changes.

2. Products & Services

  • All products displayed on the website are subject to availability.
  • Product images are for representation purposes only. Actual colors, packaging, or arrangements may slightly vary.
  • We reserve the right to discontinue or change any product without prior notice.

3. Pricing

  • All prices are displayed in Sri Lankan Rupees (LKR) unless stated otherwise.
  • Prices may change without prior notice.
  • Any promotional offers are valid only for the specified period.

4. Orders & Payments

  • Orders are confirmed only after successful payment or payment verification.
  • We reserve the right to refuse or cancel any order due to stock issues, pricing errors, or suspicious activity.
  • In case of order cancellation after payment, refunds (if applicable) will be processed based on our refund policy.

5. Delivery

  • Delivery timelines are estimated and may vary due to weather, traffic, courier delays, or unforeseen circumstances.
  • Lévora is not responsible for delays caused by incorrect delivery information provided by the customer.
  • Same-day or special deliveries are subject to availability and confirmation.

6. Returns & Refunds

  • Please reffer the return and reffund policy page.

7. Intellectual Property

All content on this website including logos, images, text, designs, and branding  is the exclusive property of Lévora and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Submit false or misleading information
  • Attempt to damage, hack, or misuse the website

Violation of these terms may result in immediate termination of access.

9. Limitation of Liability

Lévora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

10. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Sri Lanka.

11. Contact Information

For any questions regarding these Terms, please contact us via the details provided on our website.

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